All orders are processed and shipped within 7 business days of purchase. Orders are not shipped or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will notify you via email.
We ship all orders via USPS (United States Postal Service). Shipping options and estimated delivery times will be displayed at checkout.
Once your order has been shipped, delivery times are determined by USPS and may vary depending on your location.
Shipping costs are calculated at checkout based on your location and selected shipping method.
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24–48 hours for tracking information to update.
Due to regulations surrounding hemp-derived products, we only ship to locations where these products are legally permitted. It is the customer’s responsibility to ensure compliance with local laws before placing an order.
We are not responsible for delays caused by USPS, weather conditions, or other factors outside our control. If your package is lost or significantly delayed, please contact USPS directly using your tracking number.
If you need additional assistance, feel free to reach out to our support team.
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If you have any questions about your order or our shipping policy, please contact us at:
support@yoomama.com
Farm Direct LLC
8750 East Concho Hwy #322
Snowflake, AZ 85937